Privacy Policy

SafeCare Rental respects your privacy. This policy explains what we collect when you rent from us and how we use it — especially for text messages about your booking.

Information We Collect

When you request a rental through our website quote form, contact form, or by phone, we may collect:

  • Your name
  • Phone number
  • Email address (if provided)
  • Delivery or pickup address
  • Rental dates, equipment preferences, and any notes you share about your booking

We use this information to confirm your rental, arrange delivery or pickup, and communicate with you about your reservation.

How We Use Your Phone Number

If you provide a mobile phone number, we may send text messages related to your rental — such as booking confirmations, delivery or pickup reminders, and other account-related updates.

We do not sell or share your mobile phone number with third parties for marketing purposes.

Message frequency varies based on your rental activity. You may receive booking confirmations, delivery/pickup reminders, and account-related notifications.

Message and data rates may apply.

Opting Out of Text Messages

You can stop receiving text messages at any time by replying STOP to any message from us. After you opt out, we may send one final confirmation that you have been unsubscribed.

For help with text messages, reply HELP or contact us using the information below. Opting out of texts does not affect other communications you may receive by phone or email about an active rental.

Other Uses of Your Information

We do not sell your personal information. We may share details only as needed to operate your rental — for example, with delivery staff or payment processors — or when required by law.

We take reasonable steps to protect the information you share with us and keep it only as long as needed for your rental and our business records.

Contact Us

If you have questions about this policy or how we handle your information, reach out anytime:

We may update this policy from time to time.

Questions? Contact us or call (614) 500-3616.